Children’s Advocacy Center Model
Learn how the Child Advocacy Center model brings together agencies and services to better support children and families affected by abuse.
Resource
What to Expect at CAC of Charlotte
Protect
Heal
Prevent
We know for many, visiting Children’s Advocacy Center of Charlotte can feel overwhelming. This video is here to help ease some of those worries by walking you through what to expect during your visit. From the moment you arrive, our team is dedicated to providing a safe, supportive, and child-friendly environment. You’ll meet caring professionals who are here to listen, support, and guide your family every step of the way. Our goal is to help children feel safe, heard, and understood — and to make sure you never feel alone in this process.
Do not ask your child questions about what happened, but if they bring it up, listen to them and reassure them that they will be alright. Let them know that they will talk to a person specially trained to help children like them and families like yours get through these challenging experiences. Again, do not ask them questions about what happened but if they do tell you additional information, please contact your law enforcement detective, social worker or CAC of Charlotte family advocate.
It is helpful to inform your child that someone specially trained to talk with children about situations like theirs will be speaking with them at CAC of Charlotte. It is important to reassure your child and let them know they have permission to speak freely. You should also not rehearse or practice with the child or tell them what to say. Let them know that they will be in a safe space and the adults they are visiting will let them know exactly what is happening during their appointment.
No. Only law enforcement and DSS investigators are allowed to observe the interview. This is done to reduce the possible stress that can be placed on the child and to provide a neutral setting for the child and investigation. More information about the forensic interview can be found here.
The law enforcement and DSS investigators are the only agencies able to answer questions regarding the child’s interview. CAC of Charlotte interviewers and family advocates are not legally able to provide this information to families.
If your child receives a medical examination, explain that this is to make sure that his or her body is healthy and safe. Assure your child that this exam will not hurt and that the medical provider will tell your child everything that she will be doing prior to the exam. This examination is noninvasive and often resembles a well-child exam he/she would receive from their pediatrician.
The law enforcement investigators and DSS will determine the best course of action to protect the child’s best interest.
There is no cost to the families and children seen at the center. The center exists because of the generous financial support of our community.